Scratchful is a sweepstakes casino run by B-Two Operations Limited with a focus on scratch-offs, as their name suggests. This platform also has plenty of slots, slingo games and more, but its focus on scratch-offs makes it stand out.
There are pros and some cons to playing here, with the biggest downside perhaps being Scratchful’s growing reputation for not being prompt with cash redemptions.
This is a promising casino that is far from perfect currently, its strongest aspect being its choice of game types.
So what does Scratchful deliver in terms of a welcome bonus and other rewards for returning players? Let’s take a quick look…
Yes, we’re happy to say that there is. All new players registering at Scratchful receive 15,000 Gold Coins and 5 Sweepstakes Coins when they open their account, and that’s without the need to add a specific Scratchful promo code. Your free loot will be waiting as soon as you’ve completed the registration steps.
There are other deals and offers scattered throughout the Scratchful site, along with contests and giveaways on its social media pages, but the ongoing rewards do feel a little thin on the ground compared to some other social casinos.
There is a good first-time purchase deal available, with players receiving 150% extra in free coins when they make a purchase of $9.99 or above on selected Gold Coins packages. With the lack of other bonuses, this is perhaps one you should take advantage of if you intend to stick around at Scratchful.
Here are the basic steps for signing up at Scratchful:
Regional restrictions apply regardless of which sweepstakes casino you have your eye on, so the brand’s T&Cs should be your first of call.
In the case of Scratchful, we discovered that the site is prohibited in eight states: Alabama, Georgia, Idaho, Kentucky, Montana, Michigan, Nevada, and Washington.
| Bonus offer | What it’s worth | How to claim |
|---|---|---|
| Scratchful welcome bonus | 15,000 Gold Coins and 5 Sweepstakes Coins. | Register a new account from any state bar AL, KY, GA, ID, NV or ID and you’ll automatically get 5,000 GC for free.
Later, you’ll qualify for an additional “up to 150%” bonus when you buy a GC top-up – but of course, purchases are optional at this social casino. |
| Refer-a-friend bonus | A random amount of GC. | Generate a unique referral link from the Scratchful dashboard to share with other would-be players – then get a bonus for each new sign-up. |
| 24-Hour Tournament | Potential to win part of a 2,000,000 GC prize pool. | This free-entry leaderboard promo requires you to hit one of the top spots by day’s end when playing at participating games. |
| Jackpot races | Potential to win part of a 2,000,000 GC prize pool. | Play at Habanero slots like Laughing Buddha and “race” your way to the top of the board for a chance of winning. |
| Weekly tournaments | Potential to win part of a 300,000,000 GC prize pool. | Once again, it’s a case of entering the tournament, competing against other social casino gamers and hoping for the best! |
Scratchful doesn’t have a dedicated mobile app, but their website is fully optimized for mobile use.
This means you can easily access all their games, like slots, scratch-offs, and Slingo, directly from your phone or tablet’s web browser. The mobile version of the site is smooth and responsive, so you don’t lose out on any features or game quality compared to playing on a desktop.
Whether you’re on the go or just prefer playing on your phone, Scratchful’s mobile-friendly design ensures you have a seamless gaming experience.
If you’re reading this Scratchful review from the perspective of someone completely new to sweepstakes casinos, we should clarify that purchases and deposits are not required to play; instead, they’re optional, with players able to buy Gold Coin packages from the official Scratchful store. That’s something you may want to do, particularly when you see the first-time purchase deals that the brand has to offer.
Yes, this is where Scratchful’s next offer comes in: 150% extra coins when you make your first purchase as a new player, no Scratchful promo code required! So if you’re wanting to stock up, do take advantage of this deal.
You can typically use major credit or debit cards like Visa and Mastercard, and they also often support alternative payment options such as Skrill or PayPal, depending on your location.
Scratchful sets out its full SC redemption process in black and white in its ‘Sweeps Rules’, so this is your go-to resource for finding out how to exchange Sweepstakes Coins for cash prizes. The rules themselves are pretty straightforward here, with a 1x playthrough requirement attached to all Sweepstakes Coins.
If you’re not familiar with the playthrough requirements used by sweepstakes casinos, this basically means that you’ll need to use each SC at least once before it’s eligible to be redeemed. Note too that you’ll also have to collect a minimum of 50 SC to submit a redemption request, although this does fall to 10 SC if you’re happy to accept a gift card rather than cash.
We’ll get onto the negatives when it comes to redemptions in our next section…
We were keen to test Scratchful’s customer support offering. We found several contact channels open to new and returning players, including email, telephone, social media, and a 24/7 live chat function. That’s a lot of bases covered, although you should note that live chat is only available after you’ve purchased a Gold Coins package, making it exclusive to premium members only…
Despite this slight hiccup, we have to say that we were impressed with the reliability and flexibility of Scratchful’s support provision. Having the option to contact the brand on social media is a nice backup if you don’t want to wait for a response via email. There’s also a comprehensive FAQs section, where you can quickly get help and insights that may answer your query without the need to reach out to the Scratchful team.
However, we have read plenty of accounts online from players who have problems when it comes to redeeming their SCs. This is not uncommon in the sweepstakes casino world but it’s always disappointing when a platform starts to fall firmly into this category. We include this gripe in this section because, at the end of the day, it does relate to customer service.
We’ve heard of customers seeing delays way over the expected timeframe for SC redemptions, or customers having their redemption request cancelled/rejected. When it comes to iGaming, there’s not anything more frustrating than feeling you’re entitled to your winnings and having the casino refuse to pay. Therefore, please consider whether Scratchful is the right casino for you because of this. Some players do indeed receive their winnings, but it’s not everyone. I guess you’ll only find out if you get to that stage yourself.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | support@scratchful.com |
| Telephone: | +1 (424) 842-4652 |
What we do know about Scratchful is that it’s owned and operated by B-Two Operations Limited, an entertainment brand with registered offices in Douglas on the Isle of Man, and they launched Scratchful in late 2023.
Although you’ll find no specific gaming license here, that doesn’t mean Scratchful is a scam. Remember, sweepstakes casinos operating in the US don’t need a license, so it doesn’t worry us that none are present on the Scratchful platform.
In terms of the website, SSL encryption ensures watertight transactions and interactions, while dual-factor authentication is required when verifying your new account, helping to bolster security even further.
So far as security is concerned, Scratchful ticks all the right boxes, although we would like to see more responsible gaming tools, and as mentioned above, we would like to see them improve their processes when it comes to player redemption requests.
Scratchful focus primarily on encouraging new players to join the platform with their signup offer, and returning users may wonder what they can expect by way of rewards and bonuses.
In spite of our best efforts, we couldn’t find a VIP rewards club at Scratchful, which is disappointing. These types of loyalty-style schemes are an effective way to incentivize returning players to keep coming back, so it would be great to see Scratchful introduce this kind of system in the future.
In the meantime, there are at least some ways to enjoy perks and rewards as an existing Scratchful player. We’d encourage you to follow the brand on Facebook and Instagram to hear about the latest prize drops, contests, and deals. There’s also the refer a friend feature which pretty much all casinos have, and you can bag yourself some extra coins this way.
Elsewhere, Scratchful jackpot prizes are worth looking out for; available on qualifying slots, scratchcards, and arcade games, these drops grant some eye-catching GC and SC prizes.
Scratchful has a color palette comprising white, blue, and red, and it’s a surprisingly effective way to help Scratchful stand out in the increasingly-crowded sweepstakes casino market. Many casinos use dark and classy colours to mirror the feel of a real-life casino, but Scratchful has gone in the other direction, making the UI feel bright and fresh.
We’re pleased to say that Scratchful backs up its good looks with efficient performance and reliability too. The site is a pleasure to use, with intuitive controls that should make it easy for new players to get their heads around how things work. All the most important features and functions are contained within a single sidebar-style menu, so there’s rarely any need to go searching for the page you need; on mobile, this sidebar becomes a handy burger-style menu, easily navigable with your thumb alone.
With intuitive navigation backed up by streamlined performance and fast game loading times, there is no cause for complaint from a usability perspective here.
Scratchful impresses with a nice UI and focus on scratch-offs, rather than just slots which many casinos focus on. It also has decent customer service options and various payment methods available.
But that’s not to say that Scratchful is 100% free from faults. The lack of a VIP rewards program is disappointing, its welcome bonus isn’t all that generous, there aren’t many ongoing rewards, and, most importantly, there are reports online of the brand stalling or cancelling customers’ redemption requests. In our opinion it defeats the whole point of playing at a sweepstakes casino if you can’t redeem prizes successfully, at least if you’re playing for prizes.
To conclude then, Scratchful is a promising platform, but you should approach with some caution and maybe not invest too much time or money until you’re sure you’re happy with them and their customer service.
Many love the brand for its variety of games, but some customers are very dissatisfied with the redemption process.
You can’t play directly for real prizes. You can, however, collect Sweepstakes Coins that can be exchanged for cash prizes and gift vouchers. Just make sure you satisfy a 1x playthrough requirement and collect the minimum amount needed to submit a request.
Yes, Scratchful is legal in most of the USA. There are some states where the site is prohibited, including Alabama, Georgia, Idaho, Kentucky, Montana, Michigan, Nevada, and Washington.
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Scratchful Social Casino
Premium games at Scratchful and great choice
When we look at the selection of games available on Scratchful, we’re talking premium-quality slots from the likes of Hacksaw, Pragmatic, and 3 Oaks, with Aztec Clusters, Fire Stampede, and Sugar Rush 1000 being among some of our favorites.
And of course we have plenty of scratch-off games like 7 Piggies, Scratch Alpaca and Hot Safari – this is a rarer type of game when it comes to social casinos and it’s where Scratchful derives its name.
The last genre of game we’d like to mention is Slingo, which isn’t available at every casino, again setting Scratchful somewhat apart from some of its competitors. Slingo is a fun mix of slots and bingo, where players spin reels to match numbers on their bingo cards, and Scratchful has games such as Slingo Berserk, and Slingo Xxxtreme to keep you entertained.
Standard two-coin currency system
Scratchful sticks to the tried-and-tested sweepstakes casino formula, with its gameplay mechanics based on two free virtual coins, Gold Coins and Sweepstakes Coins. This is no bad thing, as it means no steep learning curve for players already accustomed to how these unique gaming platforms work.
Scratchful games and coins conclusion
Scratchful offers an exciting and diverse game selection that goes beyond just slots.
With a variety of options like scratch-offs, Slingo, and other engaging games, players can enjoy a well-rounded gaming experience. This broad range ensures that there’s something for everyone, whether you prefer the thrill of spinning reels or the strategic gameplay of bingo-style games.